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Accessibility statement for the website (

The Finnish Transport and Communications Agency Traficom strives to guarantee the accessibility of its websites in compliance with the Act on the provision of digital services.

This accessibility statement applies to the website (

Website accessibility status

This website partly fulfils the requirements of the Finnish Act on the provision of digital services 306/2019. However, it meets the critical A and AA requirements of the WCAG criteria. Please see below for a list of non-conformities and exceptions applicable to the criteria.

Non-accessible content

The content below is non-accessible for the specified reasons:

Non-compliance with the Act on the provision of digital services 306/2019.

The following contents and/or functionalities do not yet meet the requirements:

  1. (WCAG 1.1.1) Some of the diagrams on the site are provided as images, and no text alternative that serves the equivalent purpose has been specified for this content.
  2. (WCAG 1.4.5) The content pages feature some images of text for which no text alternatives serving the equivalent purpose has been specified.
  3. (WCAG 1.3.1) The website contains table structures with column headings that are not programmatically determined.
  4. (WCAG 1.3.1) There are minor shortcomings in the use of heading levels. Some levels have been skipped, and not all headings have been programmatically determined as headings.
  5. (WCAG 2.1.1, 2.4.3, 4.1.2) In forms, using some functions with a screen reader or keyboard commands is challenging and in some cases impossible (for example, time selection consisting of three input fields and a file attachment field).
  6. (WCAG 1.3.1, 2.1.1, 2.4.7) The additional information functionality in forms (i icon) cannot be used with keyboard commands or a screen reader.
  7. (WCAG 1.1.1) Graphs with no text alternatives have been used in some PDF documents.
  8. (WCAG 1.3.1) Some PDF documents have layout issues that hamper screen reader use (for example, unnecessary line breaks and headings with no heading levels).
  9. (WCAG 1.3.1) Table structures in some PDF documents have issues that hamper screen reader use (for example, table structures are used for text layout, there are no programmatically determined column headings, and similar data have been divided into several tables).
  10. (WCAG 1.3.1) There are no links to the footnotes in the text of some PDF documents, and interpreting them is difficult when using a screen reader.
  11. (WCAG 1.4.3) Some PDF documents have contrast issues (white text on a blue background and links shown in the same colour as the body text).
  12. (WCAG 1.3.1) Various sections in forms have no programmatically determined headings, and elements belonging together within sections have not been grouped. This makes the form’s structure more difficult to understand when using a screen reader.
  13. (WCAG 1.3.1) Some Excel documents have multi-level structures, which are difficult to understand when using a screen reader.
  14. (WCAG 3.3.1, 4.1.3) Error messages in forms are not accessible.
  15. (WCAG 1.4.3) There are some contrast problems in form texts (white on green).
  16. (WCAG 1.3.1, 4.1.3) A screen reader user is not adequately informed of moving to a new page in a form.
  17. (WCAG 4.1.2) The programmatically determined label of the input field related to CAPTCHA verification in forms is not accessible.
  18. (WCAG 1.4.4) Form contents have some scaling problems if the text is resized by 200%.
  19. (WCAG 4.1.2) The iframe element titles in forms do not describe the element content.
  20. (WCAG 1.3.1) The website contains illustrations with ambiguous text alternatives that hamper the website experience when using a screen reader.
  21. (WCAG 1.4.5) The website contains text that is featured as image of text.

An effort will be made to rectify these problems in 2020.

Certain content is excluded from the applicable legislation

The following content and/or functionalities are not accessible as they are not covered by the applicable legislation (Act on the provision of digital services 306/2019).

  1. A YouTube channel administrated by Traficom and the Dreambroker service have video content published before 23 September 2020.  Some of this video content does not have subtitles and/or audio description. Under the Act, video content published before 23 September 2020 need not be made accessible retroactively or taken down.

Accessibility statement preparation

This statement was prepared on 20 September 2019.

The statement is based on a third-party assessment of whether or not the website meets the requirements of Directive (EU) 2016/2102.

The last review of the statement was carried out on 30 April 2020.

Feedback and contact details

Did you notice an accessibility problem on our website? Let us know about it, and we will do our best to offer the information and content in an accessible format as soon as possible! You can contact us either by using our online form or by email.

Use this online form to give feedback on accessibility (External link)

Email address for providing feedback: viestinta(at)

The National Cyber Security Centre Finland at the Transport and Communications Agency Traficom is responsible for accessibility on the NCSC-FI’s website and for processing any feedback.

Implementation procedure

If you notice accessibility issues on the website, first give feedback to the website administrator. Receiving a response may take 14 days. If you are not satisfied with the response or you receive no response within two weeks, you can provide feedback to the Regional State Administrative Agency for Southern Finland. The Agency’s accessibility requirements website ( explains how you can lodge a complaint and how the matter will be processed.

Supervisory authority’s contact details

Regional State Administrative Agency for Southern Finland
Accessibility oversight unit

Häiriönhallintajärjestelmä-palvelun saavutettavuusseloste

Traficom pyrkii takaamaan Häiriönhallintajärjestelmä-palvelun saavutettavuuden Lain digitaalisten palvelujen tarjoamisesta 306/2019 mukaisesti.

Tämä saavutettavuusseloste koskee Häiriönhallintajärjestelmä-palvelua.

Saavutettavuuden tila

Häriönhallintajärjestelmä-palvelun osalta saavutettavuusauditointi on aloittamatta ja valmistuu vuoden 2020 loppuun mennessä. Tarkennettu saavutettavuusseloste julkaistaan vuoden 2020 loppuun mennessä ja havaitut puutteet pyritään korjaamaan vuoden 2022 loppuun mennessä.

Tämän saavutettavuusselosteen laatiminen

Tämä seloste on laadittu 23.9.2020.

Palaute ja yhteystiedot

Huomasitko saavutettavuuspuutteen palvelussamme? Ilmoita siitä meille ja teemme parhaamme, jotta voimme tarjota tiedot ja sisällöt saavutettavassa muodossa niin pian kuin mahdollista! Voit ottaa yhteyttä joko verkkolomakkeella tai sähköpostilla.

Anna saavutettavuuspalautetta tällä verkkolomakkeella (External link)

Liikenne- ja viestintävirasto Traficomin Häiriönhallintajärjestelmä-palvelun saavutettavuudesta ja palautteiden käsittelystä vastaa Traficomin Kyberturvallisuuskeskus.


Jos huomaat palvelussa saavutettavuusongelmia, anna ensin palautetta palvelun palautekanavien kautta. Vastauksessa voi mennä 14 päivää. Jos et ole tyytyväinen saamaasi vastaukseen tai et saa vastausta lainkaan kahden viikon aikana, voit antaa palautteen Etelä-Suomen aluehallintovirastoon.

Valvontaviranomaisen yhteystiedot

Etelä-Suomen aluehallintovirasto

Saavutettavuuden valvonnan yksikkö

* (External link) (External link)

* saavutettavuus(at)

* puhelinnumero vaihde 0295 016 000