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How to make an emergency call without network coverage

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Disturbances in operators’ networks may make emergency calls more difficult than usual. Even if you have no network connection, you can always make an emergency call by switching off your mobile phone, switching it on again and making the emergency call when your phone asks for a lock or PIN code.

In some disturbances, your own operator’s base stations may work but they are disconnected from the switching centre and unable to connect any calls. In such situations, you can make an emergency call by switching off your mobile phone, switching it on again and making the emergency call when your phone asks for a lock or PIN code. The order in which your phone will request the codes depends on the model. The screen where you enter your lock code or PIN code will have a button with the text ‘EMERGENCY’ or ‘Emergency call’, for example. By pressing the button, you can dial 112 and make an emergency call. Your call will be automatically connected via the network with best coverage.

You can also make an emergency call from someone else’s mobile phone even if you do not know their lock or PIN code. The lock screen will include the above-mentioned emergency call button that allows you to dial 112.